Legal Notice

Media owner, publisher and service provider Urlaubsregion Murau-Murtal

Legal notice in accordance with the Austrian e-Commerce Act (ECG):

Urlaubsregion Murau-Murtal

Burggasse 69, 8750 Judenburg, Austria


+43 (0) 3572 442 49


+43 (0) 3572 442 494




Business purpose: Information and service facility for customers and potential customers for the promotion and development of tourism in the Murau-Murtal holiday region.


Place of business:Judenburg
Central Association Register (ZVR) No.:: 975077074
Austrian Data Protection Registry (DVR) No.:0080365
Jurisdiction: Bezirkshauptmannschaft Murtal (Murtal District Administrative Authority)
Austrian VAT ID No.: ATU58080846


Managing Director: Petra Moscher

Chairman: Karl Schmidhofer


Basic orientation (editorial policy):

The Murau-Murtal holiday region website is an open internet portal designed to promote and develop tourism.


Online dispute resolution – European Commission platform

Regulation (EU) No. 524/2013 on online dispute resolution for consumer disputes - effective since 09/01/2016 - provides for the establishment of a European OS platform by the European Commission. It is a free, interactive website designed to facilitate out-of-court settlement of consumer disputes resulting from online contracts.  OS platform:


Arbitration authority in Austria:

Address: Top 18, Stiege 1, Mariahilfer Straße 103, 1060 Vienna, Austria

Contact information

email address:


Tel: +43(0) 1890 6311


Web concept, web design and content management: New Media Solutions GmbH

Gusswerk Halle 6, Söllheimstraße 16
5020 Salzburg

+43 (0) 662 876 6060


Exemption from liability:

1. Online content
The media owner accepts no liability for the currency, accuracy, completeness or quality of the information provided. Liability claims against the media owner relating to damages of a material or immaterial nature caused by the use or non-use of the information provided or by the use of incorrect and incomplete information are categorically excluded provided that there is no evidence of wilful intent or gross negligence on the part of the author. All quotations are subject to change and non-binding. The media owner expressly reserves the right to change, amend or delete the website in whole or in part or to discontinue its publication temporarily or permanently without prior notification.

For reasons of readability the website does not use gender-specific formulations. Where personal terms are given only in male form, they refer to men and women in the same way.

2. References and links
Any liability for direct or indirect links to external websites that are beyond the responsibility of the media owner shall come into force only if the media owner is aware of the content and if it is technically possible and reasonable to prevent use in the event of illegal content.
The media owner hereby expressly declares that at the time of publishing its links no illegal content was present on any of the linked sites. The media owner has no influence over the current and future form, content or authorship of the linked sites. The media owner therefore hereby expressly dissociates itself from any content on the linked sites that has been changed since the links were published. This applies to all links and references on our website as well as to third-party entries in guest books, discussion forums and mailing lists established by the media owner. Liability for illegal, incorrect or incomplete content and particularly for damages resulting from the use or non-use of such information lies solely with the provider of the site to which reference was made and not with the provider who has merely provided links to this material.

3. Copyright and trademark law
The media owner endeavours to observe regardless of publication the copyright of any images, audio/video files and text used, to use images, audio/video files and text it has created itself, or to resort to licence-free images, audio/video files and text.

All brands and trademarks that appear on the website and are protected by third parties are subject in full to the terms of the relevant copyright law and the rights of ownership as applied to the registered owner in each case. The mere fact these brands and trademarks are mentioned should not lead to the assumption that they are not protected by third-party rights.

The copyright for any published material created by the author remains solely with the author of the site. Any reproduction or use of such images, audio/video files or text in any other electronic or printed publication is not permitted without the explicit consent of the media owner.

4. Legal validity of this disclaimer
This disclaimer is to be regarded as part of the website from which you were referred. If sections or individual formulations of this text are not, or are no longer or do not completely correspond to the prevailing legal norms, the content and validity of the remainder of this document remains unaffected.


I. Scope & Conclusion of contract
The Murau-Murtal holiday region (hereinafter referred to as the Tourism Association, acts as an intermediary in the business relationship with a booking party. A contract is thus concluded between the booking party and the accommodation provider. The following General Terms and Conditions apply to this contract in the version valid at the time of booking. Any mutual claims arising from this contract are only to be asserted against the direct contractual partner and without any liability or joint liability on the part of the Tourism Association.

The Tourism Association agrees with the booking party that the General Terms and Conditions for the Hotel Industry 2006 (Austrian Hotel Contract Terms and Conditions [ÖHVB]) as well as the supplementary General Terms and Conditions listed here shall have legal effect for the accommodation contract and for the mediation thereof.

Internet address for download:


II. The following stipulations from the section of the ÖHVB entitled “Stornierungen” (Cancellations):apply in particular:

-> Both contracting parties, i.e. booking party and the accommodation provider, may unilaterally terminate the accommodation contract without payment of a cancellation fee up to three months before the agreed date of the arrival of the booking party. The contracting party must receive the cancellation declaration before this time period elapses.


The booking party may terminate the accommodation contract with a corresponding cancellation fee until a month before the agreed date of arrival of the booking party.

The cancellation must be received by the contracting partner within this period in this case too.

In this case, however, a cancellation charge of 40 percent of the agreed price is payable.

Cancellations received up to one week before the day of arrival will incur a cancellation fee of 70 percent of the agreed price and 90 percent of the agreed price within the last week.


III. Supplementary General Terms and Conditions:


The contracting parties agree that Austrian law is applicable for the accommodation contract and the mediation contract.


No supplementary agreements were made.


Any modifications or additions to these contracts require written form in order to be legally valid.


The Tourism Association’s district court is agreed to have jurisdiction for any disputes arising from this legal transaction - including any disputes regarding the existence of this legal transaction.


The place of performance for the services is the destination represented by the Tourism Association.

6. The accommodation provider expressly confirms that the provisions of the Austrian Hotel Contract Terms and Conditions (ÖHVB) are legally valid for any mediation. Furthermore, the accommodation provider declares that it is fully aware of the General Terms and Conditions, has received them and accepts them in full for each mediation.

7.The Tourism Association processes personal and company data in compliance with the applicable data protection laws. Any data received will only be collected, processed and used insofar as it is necessary for the establishment, structuring or modification of its own business relations or any mediated business relations.
The Tourism Association is entitled to pass this data on to partners commissioned by the Tourist Board, if this is necessary to process reservation enquiries or bookings.
If the guest has expressly agreed to this, the Tourism Association is also entitled to collect, process and use data received from the guest for the purpose of consultation, advertising, market research and design that meets the needs of users.


No liability is accepted for the accuracy of the content of any photographic material provided by accommodation providers.